Blackboard
Frequently Asked Questions |
| I
can't login to Blackboard? |
Refer
to the Blackboard Login Instructions to
ensure you are entering the correct data. If you are still
unable to login contact your instructor. If you are a
VCT student email webmaster@odessa.edu.
Please include your full name, course in which you are
enrolled, phone number and email address in the email message. |
| Why
do I have to enter my login twice to get into Blackboard? |
A
user has to log in twice if they access the login page
directly, without going through the gateway page. User
receives the message: "Challenge Token null".
When a user bypasses the Gateway page, a session is not
created to the database and it results in the issue that
users are seeing where they have to login twice. To avoid
from login in twice always access Blackboard
from
http://blackboard.odessa.edu/. |
| I
forgot my password. |
Go
to http://blackboard.odessa.edu/webapps/blackboard/password.
If you are still unable to retrieve your password email
webmaster@odessa.edu to
request a new password. Please include your full name,
course in which you are enrolled, phone number and email
address in the email message. |
| I
am still having problems or my issue was not mentioned
on this page. |
If you are still having problems
or your issue was not mentioned above, contact your instructor
to ask for advice. |
|
