[ Sue Jones ]

BMGT 1325 - Office Management

Spring 2012

Systems, procedures, and practices related to organizing and planning office work, controlling employees' performance, and exercising leadership skills.

Sue Jones

MW 10:00 - 11:20 am
Sedate Hall Room 210-2

Office Hours     Course Schedule

Odessa College

Community Meetings

  

Required Text:  Procedures & Theory for Administrative Professionals, 7th Edition; Karin Stulz - Northern Michigan University; Kellie A. Shumack, Ph.D. - Auburn University, Montgomery;  Patsy Fulton-Calkins - University of North Texas

ISBN-13: 9781111575861

Office Management - Spring 2012
BMGT 1325.304 Syllabus
 

Notice:  It is the student’s responsibility to check the syllabus for updates and changes during the semester.

Course Description (Catalog Description):   Systems, procedures, and practices related to organizing and planning office work, controlling employees' performance, and exercising leadership skills. Lab fee required.  Prerequisites/Co-requisites:  None.  SCANS: 4,6,7,9,11 (3 Credit Hours) 52.041

Course Learning Outcomes:  Upon completion of this course, student should be able to:

• Define the concepts of office management
• Identify the necessary skills and required competencies of an office manager
• Describe the different forms of organizations
• Design effect processes for office operations

Course Expectations:  This is a college level course and you will, therefore, be expected to uphold established college standards as outlined in the most recent Odessa College Bulletin.  Your final grade will be based upon a combination of the following factors:

1. Preparedness
2. Purposeful participation in the classroom discussion
3. Ability to relate and apply the concepts discussed in the course
4. Scores on exams, projects, and other assignments
5. Score on final exam

Note that preparedness and purposeful participation are the first two elements of the grading criteria.  This is not strictly a lecture course.  Students will be required to actively participate in the discussions, both individually and in assigned groups.  You cannot participate if you are not present in class, and purposeful participation is difficult to achieve if you are not prepared.  If you must be absent, please contact your instructor before the absence if possible or as soon after the missed class as possible to make arrangements for the make-up work or missed assignments.  This is your responsibility.  Show respect to everyone in the class by communicating appropriately - do not sleep or put your head or feet on the tables or chairs.

The instructor's office hours and phone numbers are listed above.  Please do not hesitate to utilize this time to discuss any course-related topic.

Management students are encouraged to make an appointment with Connie Nichols or Sue Jones to discuss both academic and career goals toward the end of each long semester.

Departmental and Instructor Course Requirements, Evaluation Methods and Grading Policy: There are projects and/or assignments associated with this course as well as a Final Exam. The assignments must be completed and turned in by due date. Students are required to attend a minimum of 4 community leadership meetings during each semester. Check the calendar page located on the instructor’s website for a list of organizations, meeting dates and times, and instructions.

Your grade will be a compilation of the following categories:

The projected cutoff point for A’s, B’s, C’s, and D’s are based on a 90%, 80%, 70%, and 60%, respectively.  At the end of the semester these projected cutoff points will be adjusted (i.e. raised or lowered) in order to reflect the overall performance of the class.  Thus the actual grade will not be known with certainty until after the semester is over.

Information regarding withdrawals, dropping a class or receiving an incomplete can be found in the current Odessa College Catalog.

Management students should be aware that a grade of a “C” or better is necessary to meet the degree or certificate requirements.

Student E-mail:  If you have not already accessed your Odessa College Student E-mail, please follow the link to set up your account:  http://www.odessa.edu/gmail/  

Objective of the Management Department:  The primary object of the management program is to prepare each student for full time employment in supervision.  The management program is not intended to serve as preparatory work toward a baccalaureate degree.  Students planning to pursue a four-year degree should consult the upper level institution of their choice regarding transferability of courses.

Department Web site:  http://www.odessa.edu/dept/management/

Learning Contract:  Each student is expected to make a commitment to learn.  Example below:

On this day, __________________ I, ________________________ commit to learn.

*****Information regarding student support services, academic dishonesty, disciplinary actions, special accommodations, or students' and instructors' right to academic freedom can be found in the Odessa College Student Handbook.*****

Special Needs: Odessa College complies with Section 504 of the Vocational Rehabilitation Act of 1973, and the American with Disabilities Act of 1990. If you have any special needs or issues pertaining to your access to and participation in this class, please contact me to discuss your concerns. You may also call the Office of Disability Services at 335-6861 to request assistance and accommodations. Students with disabilities are expected to carry out their obligations in completing coursework required of all students.

General inquiries about Odessa College, such as admission requirements, financial aid, educational programs, etc., should be addressed directly to the College and not to the Commission’s office.

BMGT 1325.304 - Office Management Spring 2012

Tentative Schedule

Date

Topic

Assignment

Done

Part 1 - The Dynamic Workplace

1-18-12

Introductions, Course Overview

1-23/25

1-30/2-1

2-6/8

Part 2 - Workforce Behaviors

2-13/15

2-20/22

Group Presentations

2-27/29

Customer Service Case

Chapter 7 Quiz

Part 3 - Communication Essentials

3-5/7

3-12/14

Spring Break - No Class

3-19/21

Part 4 - Records and Financial Management

3-26/28

Chapter 11 - Managing Records
Chapter 12 - Managing Electronic Records

Money Matters Journal

4-2/4

Part 5 - Professional Responsibilities and Growth

4-9/11

Quiz

4-16/18

4-23/25

Skills Assessment

4-30/5-2

Final Exam Work Day

Final Exam

5-7

Final Exam Due

Holidays: January 16, 2012 – Martin Luther King Day (College Closed)
March 12 – 17, 2012 – Spring Break  (College Closed)
Last Day to Drop:  April 13, 2012
Last Class Day:  May 5, 2012
Graduation:  May 11, 2012

[ Sue Jones ]

This page was last updated:  May 02, 2012 09:57 AM