Sue Jones ]


BMGT 1305.FIC- Communications in Management
Spring 2015


Instructor:  Sue Jones
Office:  SH 209
Classroom:  SH 210-2
MW 8:00-10:50 am

Office Hours

Course Schedule and Assignments

Phone:  335-6454
Email:  sjones@odessa.edu

 

Course Syllabus

Required Text:

Business Communication Building Critical Skills 6th Edition by Kitty O. Locker and Stephen Kyo Kaczmarek. McGraw-Hill/Irwin Publisher.  ISBN:  9780073403267.

Course Description:

BMGT 1305 Communications in Management (52.0201) (3-0) 3 credit hours.  Basic theory and processes of communication skills necessary for the management of an organization’s workforce.  (COs 1, 2, 4, 5, & 6).

Course Student Learning Outcomes

  1. Explain the communication process
  2. Identify and remedy major communication barriers
  3. Describe how communication contributes to effective management

Course Prerequisite:

None

 

Course Objective:

This course is designed to help student explain the communication process; identify communication channels and their relationship to semantics and perception; compare and contrast the relationship of communication and management; and demonstrate competencies in verbal and written communication skills through oral and written presentations.

Grading

Expectations: This is a college level course and you will, therefore, be expected to uphold established college standards as outlined in the most recent Odessa College Bulletin. Your final grade will be based upon a combination of the following factors:

1.    Preparedness

2.    Purposeful participation in the classroom discussion

3.    Ability to relate and apply the concepts discussed in the course

4.    Scores on exams, projects, and other assignments

5.    Score on final exam 

 

Note that preparedness and purposeful participation are the first two elements of the grading criteria. This is not strictly a lecture course. Students will be required to actively participate in the discussions, both individually and in assigned groups. You cannot participate if you are not present in class, and purposeful participation is difficult to achieve if you are not prepared.  If you must be absent, please contact your instructor before the absence if possible or as soon after the missed class as possible to make arrangements for the make-up work or missed assignments. This is your responsibility. Show respect to everyone in the class by communicating appropriately - do not sleep or put your head or feet on the tables or chairs. Cell phones should be placed on either vibrate or silent mode and are to be accessed in emergency cases only

There are projects and/or assignments associated with this course as well as a Final Exam. The assignments must be completed and turned in by due date. Your grade will be posted to the grade book located on Web Advisor.  Your grade will be a compilation of the following categories:

 

1.

Attendance

25%

2.

Homework/Research

20%

3.

Quizzes

20%

4.

Class Work

15%

5.

Final Exam Presentation

20%

 

The projected cutoff point for A’s, B’s, C’s, and D’s are based on a 90%, 80%, 70%, and 60%, respectively. At the end of the semester these projected cutoff points will be adjusted (i.e. raised or lowered) in order to reflect the overall performance of the class. Thus the actual grade will not be known with certainty until after the semester is over.

Student Course Participation

As a student, I understand that I am responsible for keeping up with the course. To help with this, I will

·         identify alternative computer and internet access in case my primary computer crashes or my internet service is unavailable;

·         recognize that the college provides free wi-fi and computer labs during regular campus hours to help me with accessing my course; and,

·         Understand that my instructor does not have to accept my technical issues as a legitimate reason for late or missing work if my equipment or service is unreliable.

As a student, I understand that it is my responsibility to communicate quickly with the instructor any issue or emergency that will impact my involvement with or performance in the class. This includes, but is not limited to

·         getting “kicked off” of the system during tests or quizzes;

·         having trouble submitting assignments; and

·         dealing with a traumatic personal event.

As a student, I understand that it is my responsibility to understand course material and requirements and to keep up with the course calendar. While my instructor is available for help and clarification, I will

·         seek out help from my instructor and/or from tutors;

·         ask questions if I don’t understand; and

·         access my course several times during the week to keep up with assignments and announcements.

As a student, I understand that I will have the opportunity to provide feedback on my experience in this course through an end-of-course Student Evaluation of Instruction (SEI).

Course Policies

Disclaimer

This syllabus is tentative and subject to change in any part at the discretion of the instructor. Any changes will be in accordance with Odessa College policies. Students will be notified of changes, if any, in a timely manner.

Original Effort

The work submitted for this course must be original work prepared by the student enrolled in this course.

Digital Protocol

Cell phones must be placed on either vibrate or silent mode and are to be accessed in emergency cases only. The use of laptops or any other digital device is permitted in order to facilitate learning.

Attendance Policy

Students are expected to attend class regularly. A sign-in sheet will be available for each class period.  Make sure you sign-in when you arrive for class.

Grade Inquiry

It is the responsibility of the student to keep track of assignment submissions and grades. Your grades will be posted on the gradebook in Web Advisor. At any point, you are welcome to meet with the instructor to discuss your academic progress. Contact the instructor to schedule an appointment.

General Course Requirements

1.    Attend class and participate.

2.    Contribute and cooperate with civility.

3.    Submit assignments on time. Points will be deducted for each day the assignment is late.

Incomplete Policy

An ‘Incomplete’ grade may be given only if:

1.    The student has passed all completed work

2.    If he/she has completed a minimum of 75% of the required coursework. A grade of an “I” will only be assigned when the conditions for completions have been discussed and agreed upon by the instructor and the student.

3.    An Incomplete form is submitted

Course Schedule

(Tentative and Subject to Change)

BMGT 1305.F01C Communications in Management
Tentative Spring 2015 Course Schedule

Holidays: January 19, 2015 – Martin Luther King Day (College Closed)
March 9 – 15, 2015 – Spring Break  (College Closed)
Last Day to Drop:  February 20, 2015
Graduation:  May 9, 2015

 

Date/Week

Topic

Assignments

Week 1
Jan. 14

I
Introductions - Overview of Course

Module 1, 2, 3

Business Communication, Management, and Success
Adapting Your Message to Your Audience
Communicating Across Cultures

 

  

 

Group Work: Modules 2 & 3

Homework: Exercise 6.10 Improving You-Attitude
6.11 Revising a Memo for You-Attitude
7.12 Revising sentences to Improve Positive Emphasis

Reading: Units One & Two

Week 2
Jan. 19

Jan., 21


Holiday – MLK Day

 Modules 4, 5, 6, 7, & 8

Planning, Writing, and Revising, Designing Documents, Slides, and Screens
Creating Goodwill
You Attitude
Positive Emphasis
 Reader Benefits

  

 

Computer Lab: Module 5

Role Play: Module 6

Homework: Exercise 8.10
Identifying and Developing Reader Benefits for Different Audiences.

 Reading: Modules 9-13

Week 3
Jan. 24/26


Modules 9-13

Formats for Letters & Memos
Informative & Positive Messages
Negative & Persuasive Messages
E-Mail Messages
Web Writing and Technology

 

 Assignments

Reading: Modules 14-16

Week 4
Feb. 2/4


Modules 14-16

Editing for Grammar and Punctuation
Choosing the Right Word
Revising Sentences and Paragraphs

 

Exam 1: Modules 1-13

 Reading: Modules 17-20

Week 5
Feb. 9/11


Modules 17, 18, 19,20

Listening, Working and Writing in Teams, Planning, Conducting, and Recording Meetings, Making Oral Presentations

 

 Assignment

 Reading: Modules 21-22

Weeks 6
Feb. 16/18


Modules 21, & 22,

Proposals and Progressive Reports
Finding, Analyzing, and Documenting Information

 

  

Reading: Modules 23-25

Week 7
Feb. 23/25

 
Modules 23,24,25

Short and Long Reports
Using Visuals

 

 Project Instructions

Week 8
Mar. 2/4

 
Final Exam Project Presentations

 

 

 

Student Learning Outcomes (SLOs)

 

Learning Outcomes

Core Objectives


Explain the communication process

Communication Skills - to include effective development, interpretation and expression of ideas through written, oral and visual communication

Identify and remedy major communication barriers

Critical Thinking Skills - to include creative thinking, innovation, inquiry, and analysis, evaluation and synthesis of information



Describe how communication contributes to effective management

Teamwork - to include the ability to consider different points of view and to work effectively with others to support a shared purpose or goal

Personal Responsibility - to include the ability to connect choices, actions and consequences to ethical decision-making


Describe how communication contributes to effective management

Social Responsibility - to include intercultural competence, knowledge of civic responsibility, and the ability to engage effectively in regional, national, and global communities

 

 

Odessa College Policies

Tuition Discounts

The “First Course is Free” discount waives standard tuition and fees for the first 3 credit hours taken at Odessa College. The discount applies to high school graduates taking their first class at Odessa College as well as transfer students taking their first class at Odessa College.

The “Academic Progress Discount” provides a 10% tuition discount upon completion of 30 credit hours until reaching 45 credit hours. It provides a 20% discount upon completion of 45 credit hours until reaching 60 credit hours. Student must maintain a 2.0 GPA to remain eligible for the discount.

 

Academic Policies

Note that the OC Student Handbook states (page 32) that “[i]n cases of academic dishonesty, the instructor has the authority to impose appropriate scholastic penalties. Complaints or appeals of disciplinary sanctions may be filed in accordance with the college due process procedure. Copies of the college due process procedure are available in the office of The Director of Student Life (CC104).”

For more information on your rights and responsibilities as a student at Odessa College, please refer to the following: The 411 of OC: Student Handbook 2012-2013; Student Rights & Responsibilities http://www.odessa.edu/dept/studenthandbook/handbook.pdf 

Scholastic Dishonesty

Scholastic dishonesty shall constitute a violation of these rules and regulations and is punishable as prescribed by board policies. Scholastic dishonesty shall include, but not be limited to, cheating on a test, plagiarism and collusion.

"Cheating on a test" shall include:

·         Copying from another student's test paper

·         Using test materials not authorized by the person administering the test.

·         Collaborating with or seeking aid from another student during a test without permission from the test administrator.

·         Knowingly using, buying, selling, stealing or soliciting, in whole or in part, the contents of an unadministered test.

·         The unauthorized transporting or removal, in whole or in part, of the contents of the unadministered test.

·         Substituting for another student, or permitting another student to substitute for one's self, to take a test.

·         Bribing another person to obtain an unadministered test or information about an unadministered test.

·         "Plagiarism" shall be defined as the appropriating, buying, receiving as a gift, or obtaining by any means another's work and the unacknowledged submission or incorporation of it in one's own written work.

·         "Collusion" shall be defined as the unauthorized collaboration with another person in preparing written work for fulfillment of course requirements. (Source: Odessa College Student Handbook 2012-2013, page 29-30)

Special Populations/Disability Services/Learning Assistance

Odessa College complies with Section 504 of the Vocational Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. If you have any special needs or issues pertaining to your access to and participation in this or any other class at Odessa College, please feel free to contact me to discuss your concerns. You may also call the Office of Disability services at 432-335-6861 to request assistance and accommodations.

Odessa College affirms that it will provide access to  programs, services and activities to qualified individuals with known disabilities as required by Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act of 1990 (ADA), unless doing so poses an undue hardship or fundamentally alters the nature of the program or activity Disabilities may include hearing, mobility or visual impairments as well as hidden disabilities such as chronic medical conditions  (arthritis, cancer, diabetes, heart disease, kidney disorders, lupus, seizure disorders, etc.), learning disabilities or psychiatric or emotional disabilities. A student who comes to Odessa College with diagnosed disabilities which may interfere with learning may receive accommodations when the student requests them and submits proper documentation of the diagnosis. A Request for Accommodations form and guidelines for beginning the request process are available in the OC Help Center or on the Odessa College web site at  http://www.odessa.edu/dept/counseling/disabilities/index.htm. The college strives to provide a complete and appropriate range of services for students with disabilities such as assistance with testing, registration, information on adaptive and assistive equipment, tutoring, assistance with access and accommodations for the classroom where appropriate. For information regarding services, students with disabilities should contact the Office of Disability Services in the OC Help Center located in Room 204 of the Student Union Building or call 432-335-6433. (Source: Odessa College Catalog of Courses 2012-2013, page 52)

Dropping a Course or Withdrawing from College

Students wishing to drop a non-developmental course may do so online using WebAdvisor, at the Wrangler Express, or Registrar’s Office. A student wishing to drop a developmental course or withdraw from college should obtain a drop or withdrawal form from the Wrangler Express or the Registrar’s Office. Students are encouraged to consult with instructors prior to dropping a class. Students may not completely withdraw from the college by use of the Web. Students must drop a class or withdraw from college before the official withdrawal date stated in the class schedule. Students who are part of the Armed Forces Reserves may withdraw with a full refund if the withdrawal is due to their being ordered into active duty. A copy of the student’s orders must be presented to the Registrar’s Office at the time of the withdrawal. For details, please contact the Office of the Registrar. No longer attending class does not automatically constitute withdrawal from that class, nor does a student’s notification to an instructor that the student wishes to be dropped. Failure of a student to complete the drop/withdrawal process will result in a grade of “F.” (Source: Odessa College Catalog of Courses 2012-2013, page 36)

 

 

Student Support Services and Technical Support

 

Blackboard Support

I can’t log into my Blackboard Course, who do I contact?
Contact the Student Success Center: 432-335-6673 or online at
https://www.odessa.edu/dept/ssc/helpdesk_form.htm. The SSC can provide you with your Blackboard login name. If you are not sure what your password is, they can reset your password.

I’m having a problem in my Blackboard Course, who do I contact?
For any problem that you have in your online course, always contact your Instructor first. Refer to the Instructor’s Contact Information area of the Syllabus for their preferred method of contact and the expected response time.

Additional Blackboard Help Resources:

Service

Assistance Provided

Available

Blackboard Help for Students

Website with a searchable list of topics on how to navigate and use Blackboard for online courses.

Online
Click here.

Blackboard On Demand Learning Center for Students

This website provides an extensive list of short tutorial videos for student activities performed in Blackboard.

Online
Click here.

Blackboard Collaborate: First Time Users

If you have never used Blackboard Collaborate before, this website provides a system requirements check, configuration instructions, and training and resources area.

Online
Click here.

Blackboard Collaborate: Essentials for Participants

This website provides essential information for Participants of Collaborate sessions. Any Collaborate user, whether first-time or experienced, would benefit from reviewing the information here.

Online
Click here.

 

Student E-mail Support

How do I set up, access, or update my Odessa College Student E-mail account?
Go to this website and follow the directions on the page:
http://www.odessa.edu/gmail/.

I can't access my student email! I forgot my password!
Contact the Student Success Center: 432-335-6673 or online at
https://www.odessa.edu/dept/ssc/helpdesk_form.htm. They can provide you with assistance in accessing your student email (created by OC) and can also assist with resetting your student email password. Make sure to have your student ID number available!

Your Blackboard login name is associated with your OC created student email account. All Correspondence for this course will be submitted using your Odessa College student email address.

Support for Students with Disabilities

How do I contact the Office of Special Populations?

Main Number

432-335-6861

Campus Location

SUB 204N in the Student Union Building

Email

Becky Rivera-Weiss - brivera@odessa.edu

Website

To find out more about services provided by the Special Populations office, please visit: http://www.odessa.edu/dept/counseling/disabilities/index.htm

 

Learning Resources Center (LRC; Library)

How do I contact the Learning Resource Center?

Main Number

432-335-6640

FAQ Service

LibAnswers: http://libanswers.odessa.edu

Contact a Specific OC Librarian

Pat Quintero at 432/335-6350 or pquintero@odessa.edu
Donna Clark at 432/335-6645 or dclark@odessa.edu
Carolyn Petersen at 432/335-6641 or cpetersen@odessa.edu

LRC Services and Guidelines Website

https://www.odessa.edu/dept/library/services/index.htm

 

Equipment and Services Provided:
The Murry H. Fly Learning Resources Center (LRC) supports the college's curriculum resulting in a primary emphasis on each student's individual study and research needs. The faculty and staff work with the LRC's Technical Services and Public Services Departments in choosing materials to support all college programs. More than 59,000 books, 50,000 electronic books, 350 current periodicals, 6,700 media holdings, eight newspapers, and 60 databases are available to enhance the educational process.

Equipment/Services Available

Used For

Available

Books, videos, CDs

Research

On Campus and Online

Specialized databases not available online for free

Research

On Campus and Online

Magazines, newspapers, & scholarly journals

Research

On Campus and Online

Computers

Research & word processing

On Campus

Selected textbooks for short-term use

Course work

On Campus

Trained staff

Answer "where do I find?"

On Campus and Online

Tutorials

Tips for research strategies

On Campus and Online

Photocopiers, VHS/DVD players, FAX service

For course work

On Campus

Quiet study areas

For course work

On Campus

 

Student Success Center (SSC) / AVID Center

How do I contact the Student Success Center?
Appointments are preferred, but walk-ins will be served as soon as possible.

Main Number

432-335-6673

Campus Location

1st floor of the Library

Website with Additional Help and Information

http://www.odessa.edu/dept/ssc/

Live Online Assistance / Chat

Click Here
(If no one is currently available, please put your email and question(s) in the appropriate areas of the form and hit ‘send.’ Your question(s) will be addressed as soon as an SSC staff member becomes available.)

 

Equipment and Services Provided:
The purpose of the Odessa College Student Success Center is to provide assistance to students in meeting their academic and career goals. The SSC strives to continually provide new and updated resources that will empower all Odessa College students to succeed at OC and beyond.

Equipment/Services Available

Used For

Available

Tutoring by CRLA & Avid trained tutors

Understanding course work and motivation

On Campus and Online
Click here for more information.

Student Information Seminars (SIS)

Demo email, Blackboard and SSC resources

On Campus and Online
Click here for more information.

Study Skills

Tools needed to succeed

On Campus and Online
Click here for more information.

Basic Technology

To navigate classes, email, etc.

On Campus and Online

Plato Web

Practice for TEAS test and basic math, science, etc.

On Campus and Online
Click here for more information.

Project T.I.E.

Practice for GED/COMPASS

On Campus and Online
Click here for more information.

Student Orientation/Tour

Show individual students where their classes will be. SIS presentation

On Campus

M.O.R.E. Mentoring Program

Networking, tips to navigate college life successfully

On Campus
Click here for more information.

Smart thinking

Online tutoring service. Connect with an e-structor and interact with a live tutor.

Online
Click here for more information.

 

Veterans Support

How do I contact the office for Veteran’s Outreach?

Main Number

432-335-6833

Campus Location

204M (Help Center) in the Student Union Building

Email

Gloria Rangel - grangel@odessa.edu

Website

To find out more about services provided by the Veteran’s Outreach office, please visit: http://www.odessa.edu/dept/counseling/veterans/index.htm

 

 

 

 

 

 

 

 

 


 

BMGT 1305.F1Communications in Management
Tentative Spring 2015 Course Schedule

Holidays: January 19, 2015 - Martin Luther King Day (College Closed)
March 9-15, 2015 –Spring Break (College Closed)
Last Day to Drop:  February 20, 2015
Last Class Day:  May 4, 2015
Graduation May 9, 2015

 

Date/Week

Topic

Assignments

Week 1
Jan. 14

I
Introductions - Overview of Course

Module 1, 2, 3

Business Communication, Management, and Success
Adapting Your Message to Your Audience
Communicating Across Cultures

 

 

 

Group Work: Modules 2 & 3

Homework: Exercise 6.10 Improving You-Attitude
6.11 Revising a Memo for You-Attitude
7.12 Revising sentences to Improve Positive Emphasis

Reading: Units One & Two

Week 2
Jan. 19

Jan., 21


Holiday – MLK Day

 Modules 4, 5, 6, 7, & 8

Planning, Writing, and Revising, Designing Documents, Slides, and Screens
Creating Goodwill
You Attitude
Positive Emphasis
 Reader Benefits

 

  

Group Work: Module 4

Computer Lab: Module 5

Role Play: Module 6

 Homework: Exercise 8.10
Identifying and Developing Reader Benefits for Different Audiences.

 Reading: Modules 9-13

Week 3
Jan. 24/26


Modules 9-13

Formats for Letters & Memos
Informative & Positive Messages
Negative & Persuasive Messages
E-Mail Messages
Web Writing and Technology

 

 

  

 

Reading: Modules 14-16

Week 4
Feb. 2/4


Modules 14-16

Editing for Grammar and Punctuation
Choosing the Right Word
Revising Sentences and Paragraphs

 

Exam 1: Modules 1-13

 

Reading: Modules 17-20

Week 5
Feb. 9/11


Modules 17, 18, 19,20

Listening, Working and Writing in Teams, Planning, Conducting, and Recording Meetings, Making Oral Presentations

 

 

  

Reading: Modules 21-22

Weeks 6
Feb. 16/18


Modules 21, & 22,

Proposals and Progressive Reports
Finding, Analyzing, and Documenting Information

 

 

 

Reading: Modules 23-25

Week 7
Feb. 23/25

 
Modules 23,24,25

Short and Long Reports
Using Visuals

 

  

Project Instructions

Week 8
Mar. 2/4

 
Final Exam Project Presentations

 

 

 

 


Sue Jones ]

 


And now I will show you the excellent way. . .  1 Corinthians 12:31b

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