Sue Jones ]

BMGT 1305.F50H- Communications in Management
City of Odessa
Spring 2015

Instructor:  Sue Jones
Office:  SH 209
Classroom:  SH 210-2
M 4:00-6:50 pm

Office Hours

Course Schedule

Phone:  335-6454


Course Syllabus

Notice:  It is the student’s responsibility to check the online syllabus for updates and changes during the semester. Students will be notified of changes, if any, in timely manner.

Required Text:  Business Communication Building Critical Skills 5th Edition by Kitty O. Locker and Stephen Kyo Kaczmarek. McGraw-Hill/Irwin Publisher.  ISBN:  978-0-07-340315-1.

Course Description (Catalog Description):  BMGT 1305 Communications in Management (52.0201) (3-0) 3 credit hours.  Basic theory and processes of communication skills necessary for the management of an organization’s workforce. Prerequisite:  None.

Course Objective:  This course is designed to help student explain the communication process; identify communication channels and their relationship to semantics and perception; compare and contrast the relationship of communication and management; and demonstrate competencies in verbal and written communication skills through oral and written presentations.

Class Website: /dept/management/sjones/1305.htm.

Office Hours: The instructor's office hours and phone numbers are listed above. Please do not hesitate to utilize this time to discuss any course-related topic.

End of course outcomes: explain the communication process, identify and remedy major communication barriers, describe how communication contributes to effective management. (COs 1, 2, 4, 5, & 6)


Learning Outcomes

Core Objectives

Explain the communication process

Communication Skills - to include effective development, interpretation and expression of ideas through written, oral and visual communication

Identify and remedy major communication barriers

Critical Thinking Skills - to include creative thinking, innovation, inquiry, and analysis, evaluation and synthesis of information

Describe how communication contributes to effective management

Teamwork - to include the ability to consider different points of view and to work effectively with others to support a shared purpose or goal

Personal Responsibility - to include the ability to connect choices, actions and consequences to ethical decision-making.

Social Responsibility - to include intercultural competence, knowledge of civic responsibility, and the ability to engage effectively in regional, national, and global communities


Expectations: This is a college level course and you will, therefore, be expected to uphold established college standards as outlined in the most recent Odessa College Bulletin. Your final grade will be based upon a combination of the following factors:

  1. Preparedness
  2. Purposeful participation in the classroom discussion
  3. Ability to relate and apply the concepts discussed in the course
  4. Scores on exams, projects, and other assignments
  5. Score on final exam


Note that preparedness and purposeful participation are the first two elements of the grading criteria. This is not strictly a lecture course. Students will be required to actively participate in the discussions, both individually and in assigned groups. You cannot participate if you are not present in class, and purposeful participation is difficult to achieve if you are not prepared.  If you must be absent, please contact your instructor before the absence if possible or as soon after the missed class as possible to make arrangements for the make-up work or missed assignments. This is your responsibility. Show respect to everyone in the class by communicating appropriately - do not sleep or put your head or feet on the tables or chairs. Cell phones should be placed on either vibrate or silent mode and are to be accessed in emergency cases only

Business Leadership students are encouraged to make an appointment with Connie Nichols or Sue Jones to discuss both academic and career goals toward the end of each long semester.

Departmental and Instructor Course Requirements, Evaluation Methods and Grading Policy: There are projects and/or assignments associated with this course as well as a Final Exam. The assignments must be completed and turned in by due date. Students are required to attend a minimum of 4 community leadership meetings during each semester. Check the community meetings page located on the instructor’s website for a list of organizations, meeting dates and times, and instructions. (/dept/management/sjones/meetings.htm )

Your grade will be a compilation of the following categories:














Final Exam



The projected cutoff point for A’s, B’s, C’s, and D’s are based on a 90%, 80%, 70%, and 60%, respectively. At the end of the semester these projected cutoff points will be adjusted (i.e. raised or lowered) in order to reflect the overall performance of the class. Thus the actual grade will not be known with certainty until after the semester is over.

Information regarding withdrawals, dropping a class or receiving an incomplete can be found in the current Odessa College Catalog.

Success Coaches: The Odessa College Student Success Coaches will help you stay focused and on track to complete your educational goals.  If an instructor sees that you might need additional help or success coaching, he or she may submit a Retention Alert or a Starfish Alert.  A Student Success Coach will contact you to work toward a solution.

If you consider withdrawing or dropping this class, please contact the instructor who will provide information regarding withdrawals, dropping a class or receiving an incomplete.


Business Leadership; students should be aware that a grade of a “C” or better is necessary to meet the degree or certificate requirements.

Student E-mail: Please access your Odessa College Student E-mail, by following the link to either set up or update your account: /gmail/.  Correspondence will be submitted using your Odessa College email as an alternative method to contact you with information regarding this course


Objective of the Business Leadership Department: The primary object of the business leadership program is to prepare each student for full time employment. The business leadership program is not intended to serve as preparatory work toward a baccalaureate degree although courses are transferable to several colleges and universities. Students planning to pursue a four-year degree should consult the upper level institution of their choice regarding transferability of courses.

Department Web site: /dept/management/


BMGT 1305.F50CHommunications in Management
Tentative Spring 2015 Course Schedule

Holidays: January 19, 2015 - Martin Luther King Day (College Closed)
March 9-15, 2015 –Spring Break (College Closed)
April 3, 2015 - Good Friday (College Closed)
Last Class Day:  May 4, 2015
Graduation May  9, 2015











Week 1

Holiday – No Class



Week 2

Introductions - Overview of Course
 Modules 1, 2, & 3
Business Communication, Management, and Success Adapting Your Message to Your Audience, Communicating Across Cultures


Baseline Writing Assignment

Reading: Unit One

Week 3


Modules 4 & 5, Planning, Writing, and Revising, Designing Documents, Slides, and Screens


Brainstorming Assignment

Week 4


Modules 6, 7, 8
You Attitude, Positive Emphasis, Reader Benefits


Creating Goodwill Homework


Week 5


Modules 9, 10, 11, 12, 13
Formatting and Writing Letters, Memos, E-Mail, Web Pages



Week 6


Snow Day - No Class


Week 7


Using MS Word and Power Point

Microsoft Office Tutorials:


 Presentations  presentation




Presentation Instructions

Week 8


Spring Break - March 9-15  No Classes


Week 9


Ideal Vacation Presentations

Reading: Modules 14, 15, 16

Week 10


Modules 14,15,16 

Editing for Grammar and Punctuation, Choosing the Right Work, Revising Sentences and Paragraphs


Module 14 Assignment

Module 15 and 16 Assignment



Weeks 11 & 12


Modules 17, 18, 19,20

Listening, Working and Writing in Teams, Planning, Conducting, and Recording Meetings, Making Oral Presentations


Unit 5 Group Assignment



Weeks 13 & 14



Modules 21,22,23,24,25

Proposals and Progressive Reports, Finding, Analyzing, and Documenting Information, Short and Long Reports, Using Visuals


Project Instructions




Week 15




Final Exam Project Presentations



Week 16



Finish  Final Exam Project Presentations






Odessa College Policies

Tuition Discounts

The “First Course is Free” discount waives standard tuition and fees for the first 3 credit hours taken at Odessa College. The discount applies to high school graduates taking their first class at Odessa College as well as transfer students taking their first class at Odessa College.

The “Academic Progress Discount” provides a 10% tuition discount upon completion of 30 credit hours until reaching 45 credit hours. It provides a 20% discount upon completion of 45 credit hours until reaching 60 credit hours. Student must maintain a 2.0 GPA to remain eligible for the discount.


Academic Policies
Note that the OC Student Handbook states (page 32) that “[i]n cases of academic dishonesty, the instructor has the authority to impose appropriate scholastic penalties. Complaints or appeals of disciplinary sanctions may be filed in accordance with the college due process procedure. Copies of the college due process procedure are available in the office of The Director of Student Life (CC104).”
For more information on your rights and responsibilities as a student at Odessa College, please refer to the following: The 411 of OC: Student Handbook 2012-2013; Student Rights & Responsibilities /dept/studenthandbook/handbook.pdf   


Reasonable Expectations of Engagement for Instructors

As an instructor, I understand that my students will work to the best of their abilities to fulfill the course requirements. In order to help them in this area, I will provide clear information about grading policies and assignment requirements in the course syllabus, and communicate any changes to assignments and/or to the course calendar to students as quickly as possible.

As an instructor, I understand that I need to provide regular, timely feedback to students about their performance in the course.  I will provide grades for major assignments within 2 weeks of the due date.


Reasonable Expectations of Engagement for Students

As a student, I understand that I am responsible for keeping up with the course. To help with this, I will

·         identify alternative computer and internet access in case my primary computer crashes or my internet service is unavailable;

·         recognize that the college provides free wi-fi and computer labs during regular campus hours to help me with accessing my course; and,

·         understand that my instructor does not have to accept my technical issues as a legitimate reason for late or missing work if my equipment or service is unreliable.

As a student, I understand that it is my responsibility to communicate quickly with the instructor any issue or emergency that will impact my involvement with or performance in the class. This includes, but is not limited to

·         getting “kicked off” of the system during tests or quizzes;

·         having trouble submitting assignments; and

·         dealing with a traumatic personal event.

As a student, I understand that it is my responsibility to understand course material and requirements and to keep up with the course calendar. While my instructor is available for help and clarification, I will

·         seek out help from my instructor and/or from tutors;

·         ask questions if I don’t understand; and

·         access my course several times during the week to keep up with assignments and announcements.

As a student, I understand that I will have the opportunity to provide feedback on my experience in this course through an end-of-course Student Evaluation of Instruction (SEI).


Scholastic Dishonesty
Scholastic dishonesty shall constitute a violation of these rules and regulations and is punishable as prescribed by board policies. Scholastic dishonesty shall include, but not be limited to, cheating on a test, plagiarism and collusion.

"Cheating on a test" shall include:

• Copying from another student's test paper

• Using test materials not authorized by the person administering the test.

• Collaborating with or seeking aid from another student during a test without permission from the test administrator.

• Knowingly using, buying, selling, stealing or soliciting, in whole or in part,

the contents of an unadministered test.

• The unauthorized transporting or removal, in whole or in part, of the contents

of the unadministered test.

• Substituting for another student, or permitting another student to substitute for

one's self, to take a test.

• Bribing another person to obtain an unadministered test or information about

an unadministered test.

• "Plagiarism" shall be defined as the appropriating, buying, receiving as a gift,

or obtaining by any means another's work and the unacknowledged

submission or incorporation of it in one's own written work.

• "Collusion" shall be defined as the unauthorized collaboration with another

person in preparing written work for fulfillment of course requirements. (Source: Odessa College Student Handbook 2012-2013, page 29-30)


Special Populations/Disability Services/Learning Assistance

Odessa College complies with Section 504 of the Vocational Rehabilitation Act of 1973 and the your access to and participation in this or any other class at Odessa College, please feel free to contact me to discuss your concerns. You may also call the Office of Disability services at 432-335-6861 to request assistance and accommodations.


Odessa College affirms that it will provide access to  programs, services and activities to qualified individuals with known disabilities as required by Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act of 1990 (ADA), unless doing so poses an undue hardship or fundamentally alters the nature of the program or activity Disabilities may include hearing, mobility or visual impairments as well as hidden disabilities such as chronic medical conditions  (arthritis, cancer, diabetes, heart disease, kidney disorders, lupus, seizure disorders, etc.), learning disabilities or psychiatric or emotional disabilities. A student who comes to Odessa College with diagnosed disabilities which may interfere with learning may receive accommodations when the student requests them and submits proper documentation of the diagnosis. A Request for Accommodations form and guidelines for beginning the request process are available in the OC Help Center or on the Odessa College web site at The college strives to provide a complete and appropriate range of services for students with disabilities such as assistance with testing, registration, information on adaptive and assistive equipment, tutoring, assistance with access and accommodations for the classroom where appropriate. For information regarding services, students with disabilities should contact the Office of Disability Services in the OC Help Center located in Room 204 of the Student Union Building or call 432-335-6433. (Source: Odessa College Catalog of Courses 2012-2013, page 52)


Dropping a Course or Withdrawing from College
Students wishing to drop a non-developmental course may do so online using WebAdvisor, at the Wrangler Express, or Registrar’s Office. A student wishing to drop a developmental course or withdraw from college should obtain a drop or withdrawal form from the Wrangler Express or the Registrar’s Office. Students are encouraged to consult with instructors prior to dropping a class. Students may not completely withdraw from the college by use of the Web. Students must drop a class or withdraw from college before the official withdrawal date stated in the class schedule. Students who are part of the Armed Forces Reserves may withdraw with a full refund if the withdrawal is due to their being ordered into active duty. A copy of the student’s orders must be presented to the Registrar’s Office at the time of the withdrawal. For details, please contact the Office of the Registrar. No longer attending class does not automatically constitute withdrawal from that class, nor does a student’s notification to an instructor that the student wishes to be dropped. Failure of a student to complete the drop/withdrawal process will result in a grade of “F.” (Source: Odessa College Catalog of Courses 2012-2013, page 36)


Learning Resource Center (LRC; Library)
The Library, known as the Learning Resources Center, provides research assistance via the LRC's catalog (print books, videos, e-books) and databases (journal and magazine articles). Research guides covering specific subject areas, tutorials, and the "Ask a Librarian” service provide additional help.


Student Success Center (SCC)

Located in the LRC, the Student Success Center (SSC) provides assistance to students in meeting their academic and career goals. We strive to provide new and updated resources and services at no charge to OC students. Academic support services include tutoring, study skills training, workshops, and the mentoring program. Tutoring is available for a variety of subjects including college mathematics, English,  government, history, speech, chemistry, biology, and all developmental coursework. Appointments are preferred, but walk-ins will be served as soon as possible. Smarthinking online tutoring is also available. All computers in the center have Internet access, Microsoft Office, and software resources to assist OC students in improving their reading, writing and mathematical skills. The center also offers special assistance to students preparing for the THEA/COMPASS test. Computer lab assistants are available to assist students with student email, Blackboard, OC portal, Course Compass and more. For more information or to make an appointment, please call 432-335-6673 or visit (Source: Odessa College Catalog of Courses 2012-2013, page 54)


Blackboard Support

I can’t log into my Blackboard Course, who do I contact?
Contact the Student Success Center: 432-335-6673 or online at The SSC can provide you with your Blackboard login name. If you are not sure what your password is, they can reset your password.

I’m having a problem in my Blackboard Course, who do I contact?
For any problem that you have in your online course, always contact your Instructor first. Refer to the Instructor’s Contact Information area of the Syllabus for their preferred method of contact and the expected response time.

Additional Blackboard Help Resources:
Service Assistance Provided Available
Blackboard Help for Students Website with a searchable list of topics on how to navigate and use Blackboard for online courses. Online
Click here.
Blackboard On Demand Learning Center for Students This website provides an extensive list of short tutorial videos for student activities performed in Blackboard. Online
Click here.
Blackboard Collaborate: First Time Users If you have never used Blackboard Collaborate before, this website provides a system requirements check, configuration instructions, and training and resources area. Online
Click here.
Blackboard Collaborate: Essentials for Participants This website provides essential information for Participants of Collaborate sessions. Any Collaborate user, whether first-time or experienced, would benefit from reviewing the information here. Online
Click here.

Student E-mail Support

How do I set up, access, or update my Odessa College Student E-mail account?
Go to this website and follow the directions on the page: /gmail/.

I can't access my student email! I forgot my password!
Contact the Student Success Center: 432-335-6673 or online at They can provide you with assistance in accessing your student email (created by OC) and can also assist with resetting your student email password. Make sure to have your student ID number available!

Your Blackboard login name is associated with your OC created student email account. All Correspondence for this course will be submitted using your Odessa College student email address.

Support for Students with Disabilities

How do I contact the Office of Special Populations?

Main Number 432-335-6861
Campus Location SUB 204N in the Student Union Building
Email Becky Rivera-Weiss -
Website To find out more about services provided by the Special Populations office, please visit: /dept/counseling/disabilities/index.htm

Learning Resources Center (LRC; Library)

How do I contact the Learning Resource Center?
Main Number 432-335-6640
FAQ Service LibAnswers:
Contact a Specific OC Librarian Pat Quintero at 432/335-6350 or
Donna Clark at 432/335-6645 or
Carolyn Petersen at 432/335-6641 or
LRC Services and Guidelines Website

Equipment and Services Provided:
The Murry H. Fly Learning Resources Center (LRC) supports the college's curriculum resulting in a primary emphasis on each student's individual study and research needs. The faculty and staff work with the LRC's Technical Services and Public Services Departments in choosing materials to support all college programs. More than 59,000 books, 50,000 electronic books, 350 current periodicals, 6,700 media holdings, eight newspapers, and 60 databases are available to enhance the educational process.

Equipment/Services Available Used For Available
Books, videos, CDs Research On Campus and Online
Specialized databases not available online for free Research On Campus and Online
Magazines, newspapers, & scholarly journals Research On Campus and Online
Computers Research & word processing On Campus
Selected textbooks for short-term use Course work On Campus
Trained staff Answer "where do I find?" On Campus and Online
Tutorials Tips for research strategies On Campus and Online
Photocopiers, VHS/DVD players, FAX service For course work On Campus
Quiet study areas For course work On Campus

Student Success Center (SSC) / AVID Center

How do I contact the Student Success Center?
Appointments are preferred, but walk-ins will be served as soon as possible.
Main Number 432-335-6673
Campus Location 1st floor of the Library
Website with Additional Help and Information /dept/ssc/
Live Online Assistance / Chat Click Here
(If no one is currently available, please put your email and question(s) in the appropriate areas of the form and hit ‘send.’ Your question(s) will be addressed as soon as an SSC staff member becomes available.)

Equipment and Services Provided:
The purpose of the Odessa College Student Success Center is to provide assistance to students in meeting their academic and career goals. The SSC strives to continually provide new and updated resources that will empower all Odessa College students to succeed at OC and beyond.

Equipment/Services Available Used For Available
Tutoring by CRLA & Avid trained tutors Understanding course work and motivation On Campus and Online
Click here for more information.
Student Information Seminars (SIS) Demo email, Blackboard and SSC resources On Campus and Online
Click here for more information.
Study Skills Tools needed to succeed On Campus and Online
Click here for more information.
Basic Technology To navigate classes, email, etc. On Campus and Online
Plato Web Practice for TEAS test and basic math, science, etc. On Campus and Online
Click here for more information.
Project T.I.E. Practice for GED/COMPASS On Campus and Online
Click here for more information.
Student Orientation/Tour Show individual students where their classes will be. SIS presentation On Campus
M.O.R.E. Mentoring Program Networking, tips to navigate college life successfully On Campus
Click here for more information.
Smart thinking Online tutoring service. Connect with an e-structor and interact with a live tutor. Online
Click here for more information.

Veterans Support

How do I contact the office for Veteran’s Outreach?

Main Number 432-335-6833
Campus Location 204M (Help Center) in the Student Union Building
Email Gloria Rangel -
Website To find out more about services provided by the Veteran’s Outreach office, please visit: /dept/counseling/veterans/index.htm

Accrediting: Odessa College is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate degrees and certificates. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Odessa College.


General inquiries about Odessa College, such as admission requirements, financial aid, educational programs, etc., should be addressed directly to the College and not to the Commission’s office.

Disclaimer: This syllabus is tentative and subject to change in any part at the discretion of the instructor. Any changes will be in accordance with Odessa College policies. Students will be notified of changes, if any, in a timely manner

Sue Jones ]


And now I will show you the excellent way. . .  1 Corinthians 12:31b

To Connie Nichols' Website