BMGT 1301.WB Supervision
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Spring 2014

A study of the role of a supervisor.

Download Syllabus


Sue Jones

Office:   Sedate Hall 209

Web Class

Office Hours     Course Schedule

Phone:   432-335-6454
Odessa College  


 BMGT 1301.WB
Supervision WEB Syllabus
Spring 2014

Course Syllabus

Notice:  It is the student’s responsibility to check the online syllabus for updates and changes during the semester. Students will be notified of changes, if any, in timely manner.

Required Text:  Supervision Concepts and Skill-Building 8th edition by Samuel C. Certo. McGraw-Hill/Irwin Publisher.  ISBN:  978-0-07-802918-9.  (

Course Description (Catalog Description):  BMGT 1301 Supervision (52.0201) (3-0) 3 credit hours.  The role of the supervisor. Includes managerial functions as applied to leadership, counseling, motivation and human relations skills. (ICOs 1, 2, 4, 5, & 6) Prerequisite:  None.

Course Objective:  This course is designed to help students communicate adequately with peers; reason and make sound decisions based on objectives and adequate information; describe and recognize the prime elements of supervision to include: planning, organizing and controlling work, managing people at work, handling sensitive problems, improving employee performance.

Class Website:

Office Hours: The instructor's office hours and phone numbers are listed below. Please do not hesitate to utilize this time to discuss any course-related topic.












10:00 - 12:00





12:00- :30



Learning Outcomes

Core Objective

Identify the principles of management at the supervisory level

Critical Thinking Skills - to include creative thinking, innovation, inquiry, and analysis, evaluation and synthesis of information

Explain the role, characteristics, and skills of a supervisor

Communication Skills - to include effective development, interpretation and expression of ideas through written, oral and visual communication

Explain motivational techniques used by a supervisor in a working environment

Teamwork - to include the ability to consider different points of view and to work effectively with others to support a shared purpose or goal

Define the human relations skills necessary for supervision

Personal Responsibility - to include the ability to connect choices, actions and consequences to ethical decision-making

Attendance of four community leadership meetings.

Social Responsibility - to include intercultural competence, knowledge of civic responsibility, and the ability to engage effectively in regional, national, and global communities


Expectations: This is a college level course and you will, therefore, be expected to uphold established college standards as below under Odessa College Policies. Your final grade will be based upon a combination of the following factors:

  1. Timeliness of lesson submissions
  2. Ability to relate and apply the concepts discussed in the course
  3. Scores on exams, projects, and other assignments
  4. Attendance of a minimum of 4 community leadership meetings
  5. Score on final exam


Business Leadership students are encouraged to make an appointment with Connie Nichols or Sue Jones to discuss both academic and career goals toward the end of each long semester.

Departmental and Instructor Course Requirements, Evaluation Methods and Grading Policy: There are projects and/or assignments associated with this course as well as a Final Exam. The assignments must be completed and turned in by due date. Students are required to attend a minimum of 4 community leadership meetings during each semester. Check the community meetings page located on the instructor’s website for a list of organizations, meeting dates and times, and instructions. ( )

All lessons (assignments) have due dates. Student should contact instructor regarding late assignments and arrangements made to submit late work. Points will be deducted for each day the assignment is late.  Each Lesson will have multiple assignments associated with a particular chapter in the book and your grade will be a compilation of the following categories:


Online Quizzes



Short Answer/Essay Questions



Cases/Web Activities/Research



Community Leadership Meetings



Final Exam



Lessons will be available beginning the first day of class.  The lesson may only be submitted for grading once.  If you experience technical difficulties, please contact me. 

The projected cutoff point for A’s, B’s, C’s, and D’s are based on a 90%, 80%, 70%, and 60%, respectively. At the end of the semester these projected cutoff points will be adjusted (i.e. raised or lowered) in order to reflect the overall performance of the class. Thus the actual grade will not be known with certainty until after the semester is over.

Student will receive an updated grade sheet weekly along with the graded lesson and any comments or suggestions regarding the work submitted. If work is submitted before the due date, it will be evaluated after the due date.

Information regarding withdrawals, dropping a class or receiving an incomplete can be found in the current Odessa College Catalog.

Success Coaches: The Odessa College Student Success Coaches will help you stay focused and on track to complete your educational goals.  If an instructor sees that you might need additional help or success coaching, he or she may submit a Retention Alert or a Starfish Alert.  A Student Success Coach will contact you to work toward a solution.

If you consider withdrawing or dropping this class, please contact the instructor who will provide information regarding withdrawals, dropping a class or receiving an incomplete.

Business Leadership; students should be aware that a grade of a “C” or better is necessary to meet the degree or certificate requirements.

Student E-mail: Please access your Odessa College Student E-mail, by following the link to either set up or update your account:  Correspondence will be submitted using your Odessa College email as an alternative method to contact you with information regarding this course


Objective of the Business Leadership Department: The primary object of the business leadership program is to prepare each student for full time employment. The business leadership program is not intended to serve as preparatory work toward a baccalaureate degree although courses are transferable to several colleges and universities. Students planning to pursue a four-year degree should consult the upper level institution of their choice regarding transferability of courses.


Department Web site:



This information applies to each of the 11 lessons for this course.

Instructor's Comments: This course is an overview of the field of study generally called Management.  This course will help you make better decisions for your organization, which adds value to you as an employee.  Be sure to read and follow the instructions found below and also for each assignment.  To be successful in the course you should:

  • allow plenty of time to do the assignments. The assignments are not designed to be done quickly. Set aside several hours each week to specifically work on this course.
  • pay close attention to the due date for each lesson. There are penalties for late work.
  • arrange to attend the Community Leadership Meetings discussed below early in the semester.
  • contact me at any time during the semester with questions, comments, or other issues regarding this course. I look forward to hearing from you.

Each lesson consists of multiple assignments:

1.     Online quiz (EZ TEST) – determining your comprehension of the material in the specific chapter or chapters of the book.

2.     Web activity – developing your research skills and discovering resources available to supervisors.

3.     Discussion questions/case analysis – measuring your understanding of the specific topics addressed and developing critical thinking skills necessary to be successful in today’s workplace.

You will receive a grade for each assignment.  See the syllabus for specific details regarding grading for this course.

When answering essay and discussion questions, please use complete sentences and include an example from your own experience or that of a friend whenever possible.  Points will be deducted for not providing examples.


Submitting Lessons

The Course Lesson are available to download, view and/or print from the instructor’s website:  For each lesson, you will need to:

  1. Read the assigned chapter or chapters and turn in the entire lesson by the due date to avoid being penalized. Lessons more than two weeks late may not be accepted for grading without prior permission from the instructor. Grades will be returned to you by e-mail along with instructor's comments regarding your work. 
  2. Access the online quiz by clicking on this link and signing in to the course site.

    You will need to register on this site following the instructions found by clicking on this link:
    EZ TEST ONLINE STUDENT HANDOUT Each quiz is open for a specified period of time. Be sure to complete the quiz by the due date.
  3. Prepare an answer sheet for each lesson.  You can attach your answer sheet to an email to me or you can type your answer sheet in the body of the email.


  1. Please use an answer sheet.

Sample Answer Sheet


  1. Make sure you put your name and course number in the body of the e-mail. 
  2. When answering the essay questions, please use complete sentences and include an example from your own experiences.  This helps me determine if you are understanding the topic and developing critical thinking skills needed to be successful in today's workplace. Tell me story, explaining and defining all text book terms and providing details and specifics.  Points will be deducted for not providing examples. 
  3. If you have any questions, please call or email me.  Office phone:  432-335-6454    Email address: 

How to Submit work if your computer crashes:  If your computer goes down, you are still responsible to have the Lessons go me by the due date.  If you cannot email me your assignment, you can


  • Deliver it to my office:  SH 209.  If I am not in my office, you should leave it in the box in the hall.  Please do not slide under the door.
  • Mail it to me:  Sue Jones, Odessa College, 201 W. University, Odessa, TX  79764.

BMGT 1301.WB Supervision
Spring 2014 Course Schedule – Lesson Due Dates

Holidays: January 20, 2014 - Martin Luther King Day (College Closed)
March 10-15, 2014 –Spring Break (College Closed)
April 18, 2014 - Good Friday (College Closed)
Last Day to Drop:  April 16, 2014
Last Class Day:  May 10, 2014
Graduation May 17, 2014



Due Date


What Is a Supervisor

Chapter 1 – Supervision: Tradition and Contemporary Trends


1. Online Quiz (EZTest)
2. Essay Questions
3. Problem-Solving Case
4. Web Assignment

Modern Supervision Challenges

Chapter 2 - Ensuring High Quality and Productivity


1. Online Quiz
2. Essay Questions
3. Problem-Solving Case

Chapter 3 - Groups, Teams, and Powerful Meetings
Chapter 4 – Corporate Social Responsibility, Ethics, and Sustainability


1. Online Quiz
2. Essay/Short Answer
3. Case Analysis
4. Web Assignment

Chapter 5 - Managing Diversity


1. Online Quiz
2. Essay Questions
3. Problem-Solving Case

Functions of the Supervisor

Chapter 6 - Reaching Goals: Plans and Controls


1. Online Quiz
2. Essay Questions
3. Goal Setting Project



Spring Break

Chapter 7 - Organizing and Authority
Chapter 8 - The Supervisor as Leader



1. Online Quiz
2. Essay Questions
3. Web Activity

Chapter 9 - Problem Solving, Decision Making, and Creativity


1. Online Quiz
2. Essay Questions

Skills of the Supervisor

Chapter 10 –Communication: Theory and Modern Media
Chapter 11 - Motivating Employees


1. Online Quiz
2. Essay/Short Answer

Supervision and Human Relations
Chapter 17 - Appraising Performance

Skills of the Supervisor
Chapter 12 - Problem Employees: counseling and Discipline


1. Online Quiz
2. Essay/Short Answer

Chapter 13 - Managing Time and Stress
Chapter 14 Managing Conflict and Change


1. Online Quiz
2. Essay Questions
3. Web Assignment/Current Event

Supervision and Human Relations

Chapter 15 - Selecting Employees
Chapter 16 – Providing Orientation and Training


1. Online Quiz
2. Essay Questions
4. Problem-solving Case






Final Exam Essay

Odessa College Policies


Tuition Discounts

The “First Course is Free” discount waives standard tuition and fees for the first 3 credit hours taken at Odessa College. The discount applies to high school graduates taking their first class at Odessa College as well as transfer students taking their first class at Odessa College.


The “Academic Progress Discount” provides a 10% tuition discount upon completion of 30 credit hours until reaching 45 credit hours. It provides a 20% discount upon completion of 45 credit hours until reaching 60 credit hours. Student must maintain a 2.0 GPA to remain eligible for the discount.


Academic Policies
Note that the OC Student Handbook states (page 32) that “[i]n cases of academic dishonesty, the instructor has the authority to impose appropriate scholastic penalties. Complaints or appeals of disciplinary sanctions may be filed in accordance with the college due process procedure. Copies of the college due process procedure are available in the office of The Director of Student Life (CC104).”
For more information on your rights and responsibilities as a student at Odessa College, please refer to the following: The 411 of OC: Student Handbook 2012-2013; Student Rights & Responsibilities   


Scholastic Dishonesty
Scholastic dishonesty shall constitute a violation of these rules and regulations and is punishable as prescribed by board policies. Scholastic dishonesty shall include, but not be limited to, cheating on a test, plagiarism and collusion.


"Cheating on a test" shall include:

• Copying from another student's test paper

• Using test materials not authorized by the person administering the test.

• Collaborating with or seeking aid from another student during a test without permission from the test administrator.

• Knowingly using, buying, selling, stealing or soliciting, in whole or in part,

the contents of an unadministered test.

• The unauthorized transporting or removal, in whole or in part, of the contents

of the unadministered test.

• Substituting for another student, or permitting another student to substitute for

one's self, to take a test.

• Bribing another person to obtain an unadministered test or information about

an unadministered test.

• "Plagiarism" shall be defined as the appropriating, buying, receiving as a gift,

or obtaining by any means another's work and the unacknowledged

submission or incorporation of it in one's own written work.

• "Collusion" shall be defined as the unauthorized collaboration with another

person in preparing written work for fulfillment of course requirements. (Source: Odessa College Student Handbook 2012-2013, page 29-30)


Special Populations/Disability Services/Learning Assistance

Odessa College complies with Section 504 of the Vocational Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. If you have any special needs or issues pertaining to your access to and participation in this or any other class at Odessa College, please feel free to contact me to discuss your concerns. You may also call the Office of Disability services at 432-335-6861 to request assistance and accommodations.


Odessa College affirms that it will provide access to  programs, services and activities to qualified individuals with known disabilities as required by Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act of 1990 (ADA), unless doing so poses an undue hardship or fundamentally alters the nature of the program or activity Disabilities may include hearing, mobility or visual impairments as well as hidden disabilities such as chronic medical conditions  (arthritis, cancer, diabetes, heart disease, kidney disorders, lupus, seizure disorders, etc.), learning disabilities or psychiatric or emotional disabilities. A student who comes to Odessa College with diagnosed disabilities which may interfere with learning may receive accommodations when the student requests them and submits proper documentation of the diagnosis. A Request for Accommodations form and guidelines for beginning the request process are available in the OC Help Center or on the Odessa College web site at The college strives to provide a complete and appropriate range of services for students with disabilities such as assistance with testing, registration, information on adaptive and assistive equipment, tutoring, assistance with access and accommodations for the classroom where appropriate. For information regarding services, students with disabilities should contact the Office of Disability Services in the OC Help Center located in Room 204 of the Student Union Building or call 432-335-6433. (Source: Odessa College Catalog of Courses 2012-2013, page 52)


Dropping a Course or Withdrawing from College
Students wishing to drop a non-developmental course may do so online using WebAdvisor, at the Wrangler Express, or Registrar’s Office. A student wishing to drop a developmental course or withdraw from college should obtain a drop or withdrawal form from the Wrangler Express or the Registrar’s Office. Students are encouraged to consult with instructors prior to dropping a class. Students may not completely withdraw from the college by use of the Web. Students must drop a class or withdraw from college before the official withdrawal date stated in the class schedule. Students who are part of the Armed Forces Reserves may withdraw with a full refund if the withdrawal is due to their being ordered into active duty. A copy of the student’s orders must be presented to the Registrar’s Office at the time of the withdrawal. For details, please contact the Office of the Registrar. No longer attending class does not automatically constitute withdrawal from that class, nor does a student’s notification to an instructor that the student wishes to be dropped. Failure of a student to complete the drop/withdrawal process will result in a grade of “F.” (Source: Odessa College Catalog of Courses 2012-2013, page 36)


Learning Resource Center (LRC; Library)
The Library, known as the Learning Resources Center, provides research assistance via the LRC's catalog (print books, videos, e-books) and databases (journal and magazine articles). Research guides covering specific subject areas, tutorials, and the "Ask a Librarian " service provide additional help.


Student Success Center (SCC)

Located in the LRC, the Student Success Center (SSC) provides assistance to students in meeting their academic and career goals. We strive to provide new and updated resources and services at no charge to OC students. Academic support services include tutoring, study skills training, workshops, and the mentoring program. Tutoring is available for a variety of subjects including college mathematics, English,  government, history, speech, chemistry, biology, and all developmental coursework. Appointments are preferred, but walk-ins will be served as soon as possible. Smarthinking online tutoring is also available. All computers in the center have Internet access, Microsoft Office, and software resources to assist OC students in improving their reading, writing and mathematical skills. The center also offers special assistance to students preparing for the THEA/COMPASS test. Computer lab assistants are available to assist students with student email, Blackboard, OC portal, Course Compass and more. For more information or to make an appointment, please call 432-335-6673 or visit (Source: Odessa College Catalog of Courses 2012-2013, page 54)



Expectations for Engagement:

As an instructor, I understand the importance of clear, timely communication with my students. In order to maintain sufficient communication, I will

  • provide my contact information at the beginning of the syllabus;

  • respond to all messages within 24 hours if received Monday through Thursday, and within 48 hours if received Friday through Sunday; and,

  • notify students of any extended times that I will be unavailable and provide them with alternative contact information (for me or for my supervisor) in case of during the time I am unavailable.

As an instructor, I understand that my students will work to the best of their abilities to fulfill the course requirements. In order to help them in this area, I will

  • provide clear information about grading policies and assignment requirements in the course syllabus, and

  • communicate any changes to assignments and/or to the course calendar to students as quickly as possible.


As an instructor, I understand that I need to provide regular, timely feedback to students about their performance in the course. To keep students informed about their progress, I will

  • post grades for discussion postings within one week of the discussion thread closing.

  • provide grades for major assignments within 2 weeks of the due date or at least 3 days before the next major assignment is due, whichever comes first.


As a student, I understand that I am responsible for keeping up with the course. To help with this, I will

  • identify alternative computer and internet access in case my primary computer crashes or my internet service is unavailable;

  • recognize that the college provides free wi-fi and computer labs during regular campus hours to help me with accessing my course; and,

  • understand that my instructor does not have to accept my technical issues as a legitimate reason for late or missing work if my equipment or service is unreliable.

As a student, I understand that it is my responsibility to communicate quickly with the instructor any issue or emergency that will impact my involvement with or performance in the class. This includes, but is not limited to

  • getting “kicked off” of the system during tests or quizzes;

  • having trouble submitting assignments; and

  • dealing with a traumatic personal event.

As a student, I understand that it is my responsibility to understand course material and requirements and to keep up with the course calendar. While my instructor is available for help and clarification, I will

  • seek out help from my instructor and/or from tutors;

  • ask questions if I don’t understand; and

  • access my course several times during the week to keep up with assignments and announcements.


As a student, I understand that I will have the opportunity to provide feedback on my experience in this course through an end-of-course Student Evaluation of Instruction (SEI).



This syllabus is tentative and subject to change in any part at the discretion of the instructor. Any changes will be in accordance with Odessa College policies. Students will be notified of changes, if any, in a timely manner.


Original Effort

The work submitted for this course must be original work prepared by the student enrolled in this course.

Digital Protocol

Take necessary steps to ensure that your assignments are submitted on time. Back-up and/or additional copies of all assignments submitted is encouraged. Computers/printers are available to OC students in the LRC (301-303); therefore, not having access to a computer due to technical issues (crash; corrupted files) will not be considered as an acceptable reason for not completing assignments. If there is a loss of server connection with Odessa College due to maintenance, then an email will be sent to students with pertinent information and status reports. Assignments submitted electronically need to follow the file-type requirements provided by the instructor.


Grade Inquiry

It is the responsibility of the student to keep track of assignment submissions and grades. At any point, you are welcome to meet with the instructor to discuss your academic progress. Contact the instructor to schedule an appointment.


Incomplete Policy

An ‘Incomplete’ grade may be given only if:

  • The student has passed all completed work

  • If he/she has completed a minimum of 75% of the required coursework. A grade of an “I” will only be assigned when the conditions for completions have been discussed and agreed upon by the instructor and the student.

  • An Incomplete form is submitted





Technical Support

For Blackboard username and password help and for help accessing your online course availability and student email account contact the Student Success Center at 432-335-6878 or online at


Blackboard Support

I can’t log into my Blackboard Course, who do I contact?
Contact the Student Success Center: 432-335-6673 or online at The SSC can provide you with your Blackboard login name. If you are not sure what your password is, they can reset your password.

I’m having a problem in my Blackboard Course, who do I contact?
For any problem that you have in your online course, always contact your Instructor first. Refer to the Instructor’s Contact Information area of the Syllabus for their preferred method of contact and the expected response time.

Additional Blackboard Help Resources:
Service Assistance Provided Available
Blackboard Help for Students Website with a searchable list of topics on how to navigate and use Blackboard for online courses. Online
Click here.
Blackboard On Demand Learning Center for Students This website provides an extensive list of short tutorial videos for student activities performed in Blackboard. Online
Click here.
Blackboard Collaborate: First Time Users If you have never used Blackboard Collaborate before, this website provides a system requirements check, configuration instructions, and training and resources area. Online
Click here.
Blackboard Collaborate: Essentials for Participants This website provides essential information for Participants of Collaborate sessions. Any Collaborate user, whether first-time or experienced, would benefit from reviewing the information here. Online
Click here.


Student E-mail Support

How do I set up, access, or update my Odessa College Student E-mail account?
Go to this website and follow the directions on the page:

I can't access my student email! I forgot my password!
Contact the Student Success Center: 432-335-6673 or online at They can provide you with assistance in accessing your student email (created by OC) and can also assist with resetting your student email password. Make sure to have your student ID number available!

Your Blackboard login name is associated with your OC created student email account. All Correspondence for this course will be submitted using your Odessa College student email address.

Support for Students with Disabilities

How do I contact the Office of Special Populations?

Main Number 432-335-6861
Campus Location SUB 204N in the Student Union Building
Email Becky Rivera-Weiss -
Website To find out more about services provided by the Special Populations office, please visit:

Learning Resources Center (LRC; Library)

How do I contact the Learning Resource Center?
Main Number


FAQ Service LibAnswers:
Contact a Specific OC Librarian Pat Quintero at 432/335-6350 or
Donna Clark at 432/335-6645 or
Carolyn Petersen at 432/335-6641 or
LRC Services and Guidelines Website


Equipment and Services Provided:
The Murry H. Fly Learning Resources Center (LRC) supports the college's curriculum resulting in a primary emphasis on each student's individual study and research needs. The faculty and staff work with the LRC's Technical Services and Public Services Departments in choosing materials to support all college programs. More than 59,000 books, 50,000 electronic books, 350 current periodicals, 6,700 media holdings, eight newspapers, and 60 databases are available to enhance the educational process.

Equipment/Services Available Used For Available
Books, videos, CDs Research On Campus and Online
Specialized databases not available online for free Research On Campus and Online
Magazines, newspapers, & scholarly journals Research On Campus and Online
Computers Research & word processing On Campus
Selected textbooks for short-term use Course work On Campus
Trained staff Answer "where do I find?" On Campus and Online
Tutorials Tips for research strategies On Campus and Online
Photocopiers, VHS/DVD players, FAX service For course work On Campus
Quiet study areas For course work On Campus


Student Success Center (SSC) / AVID Center

How do I contact the Student Success Center?
Appointments are preferred, but walk-ins will be served as soon as possible.
Main Number 432-335-6673
Campus Location 1st floor of the Library
Website with Additional Help and Information
Live Online Assistance / Chat Click Here
(If no one is currently available, please put your email and question(s) in the appropriate areas of the form and hit ‘send.’ Your question(s) will be addressed as soon as an SSC staff member becomes available.)


Equipment and Services Provided:
The purpose of the Odessa College Student Success Center is to provide assistance to students in meeting their academic and career goals. The SSC strives to continually provide new and updated resources that will empower all Odessa College students to succeed at OC and beyond.

Equipment/Services Available Used For Available
Tutoring by CRLA & Avid trained tutors Understanding course work and motivation On Campus and Online
Click here for more information.
Student Information Seminars (SIS) Demo email, Blackboard and SSC resources On Campus and Online
Click here for more information.
Study Skills Tools needed to succeed On Campus and Online
Click here for more information.
Basic Technology To navigate classes, email, etc. On Campus and Online
Plato Web Practice for TEAS test and basic math, science, etc. On Campus and Online
Click here for more information.
Project T.I.E. Practice for GED/COMPASS On Campus and Online
Click here for more information.
Student Orientation/Tour Show individual students where their classes will be. SIS presentation On Campus
M.O.R.E. Mentoring Program Networking, tips to navigate college life successfully On Campus
Click here for more information.
Smart thinking Online tutoring service. Connect with an e-structor and interact with a live tutor. Online
Click here for more information.


Veterans Support

How do I contact the office for Veteran’s Outreach?

Main Number 432-335-6833
Campus Location 204M (Help Center) in the Student Union Building
Email Gloria Rangel -
Website To find out more about services provided by the Veteran’s Outreach office, please visit:

Accrediting: Odessa College is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate degrees and certificates. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Odessa College.


General inquiries about Odessa College, such as admission requirements, financial aid, educational programs, etc., should be addressed directly to the College and not to the Commission’s office.

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And now I will show you the excellent way. . .  1 Corinthians 12:31b

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