|
Description
of Problem Reported
|
Status
|
Workaround
|
Error on login:
"
No authentication credentials were provided with the request" ? |
Most reports have been cleared up by enabling
active scripting in Internet Explorer. I'd suggest just adding it to
your list of trusted sites, which would allow active scripting for
BB, but not leave you open to the world.
|
|
| Testing Locking up |
Reported
to Blackboard |
Only appears to happen when test is set at view one question at
a time with no backtracking. |
A user
has to log in twice if they access the login page directly, without
going through the gateway page. User receives
the message: "Challenge
Token null". |
When a user bypasses the Gateway page, a session is not created
to the database and it results in the issue that users are seeing
where they have to login twice. |
To keep from having to click login twice always access Blackboard from http://blackboard.odessa.edu/ |
| Course
Copy does not work properly with courses with a course cartridge |
Reported
to Blackboard |
Use Export
Course and then import with Import Package, only works if cartridge
is not copyright protected. Recommend getting another cartridge,
rather than exporting. |
| E-mail
only works if all addresses are correct |
Reported
to Blackboard |
Make
sure all addresses are correct |
| Instructor
is not sent e-mail when coping course |
Fixed |
|
| Assignment
or Quiz modification automatically checks "display from" |
Blackboard is aware of problem and it should be fixed with
Application Pack 2 in late August or September. |
If you change the “until date”,
this problem does not occur. |
| Database
Error encountered when pasting HTML saved from Word into Item text
box. |
This is
caused by a 32,000 character limit for that particular text field.
Saving Word as HTML creates bloated HTML which fills
this limit quickly. |
Save the HTML as a separate file, attach to Item instead
of pasting into text box.
|
| User logged out for no apparent reason. |
A user that logs in and uses Blackboard extensively in one sitting
may reach a point where he or she is logged out for no apparent reason.
This issue is cause by a limitation in browsers on the number of
cookies associated with a single server. When the user logs in, a
session cookie is created. Several other areas, such as Assessments,
individual portal modules, and building blocks will also create session
cookies. When the number of cookies associated with a server reaches
20, browsers will often begin dropping some of the older cookies.
In this case, the oldest cookie is the login cookie. |
|
Known
Blackboard Issues:
